Service

Supporting Customers Around the World

View Current Opportunities

Service at NORD

Our service teams work closely with our products and customers throughout the entire product lifecycle. From commissioning and after-sales support to long-term operation, we help ensure NORD drive solutions perform reliably around the world. With a global service network, local contacts, and experienced partners, we provide expert support wherever our customers need us. The variety of industries we serve, direct customer interaction, and diverse technical challenges make service a dynamic and rewarding career field.

What You'll Do

Our service teams help ensure NORD drive solutions are successfully commissioned, operated, and maintained worldwide.

Responsibilities include after-sales support, technical and commercial order processing, and assisting both internal teams and field service personnel. We analyze technical issues, identify root causes, and develop effective solutions in close collaboration with other departments. Through Global Service Management, we coordinate international service processes, establish consistent standards, and support service teams across our global organization.

How We Work

Our service team is built on teamwork, technical expertise, and a strong customer focus. We work across departments to analyze challenges, develop solutions, and maintain close communication with customers and colleagues.

The role combines independent responsibility with a collaborative team environment. Depending on the position, travel may be part of the job, providing opportunities to experience different applications, industries, and customer environments. We continuously expand our expertise through training and professional development while improving our digital tools and processes to make service workflows more efficient, transparent, and effective.

Explore Our Service Teams

Commercial Service

(Level 1)

Support customers with commercial inquiries through responsive, reliable service and effective communication.

Technical Support

(Level 2)

Resolve technical inquiries, analyze challenges, and develop solutions for a wide range of applications

Service
Workshop

Inspect, repair, and maintain drive technology to help maximize equipment availability and extend equipment service life.

Global Service Management

Coordinate international service processes and establish consistent standards for customer support worldwide.

Current Opportunities in Service

Help keep the world moving.

Join our service team and help customers get the most from their NORD drive solutions. You'll solve a variety of technical challenges, collaborate with experts across the organization, and continue developing your skills while building a rewarding career.

Current Job Opportunities

Where You'll Work

Our Service team is based at our corporate headquarters in Bargteheide.

Bargteheide

Our corporate headquarters and central administrative offices are located in Bargteheide. This location is also a major manufacturing, production, and service center, making it the heart of our global operations.

Explore the Bargteheide Location

Need Assistance?

Contact our recruiting team.

Getriebebau NORD GmbH & Co. KG

Career Hotline: 04532 289 2211