UK Job Opportunities

We are always looking for good people to join our team. From time to time we have career opportunities in the following areas:

  • External Sales
  • Internal Sales
  • Application Engineering
  • Customer Service
  • Warehouse
  • Assembly

If you want to join a progressive company….then please in the first instance send your CV to [email protected] and indicate which department you feel most suitable.

We invite you to look at our current job vacancies at our locations:

Internal Sales Engineer/Administrator

Job Title: Internal Sales Engineer/Administrator
Location: Abingdon Head Office or Leeds Regional Office
Reports to: Internal Sales Manager

Main Purpose of Role:

  • to be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer’s individual needs.
  • to provide technical and commercial back-up to support external sales team

Key Duties/Main Responsibilities:

  • to help develop and grow sales to existing and new customers through offering technically sound and cost effective drive solutions matching their needs.
  • deal with telephone enquiries from customers.
  • based on information supplied by customer, select appropriate product.
  • prepare quotations and reports for customers as required.
  • use NORD business systems and procedures to maintain history of customer interaction using CRM system.
  • support external sales team with technical and commercial support
  • other
    • i) any other reasonable task as requested by the Managers or Managing Director, for the fulfilment of the job and according to the needs of the business
    • ii) actively follow Nord Gear Ltd policies and will maintain an awareness and observation of Fire and Health & Safety Regulations

As duties and responsibilities change, this job description will be reviewed and amended in consultation with the post holder.

Personal Requirements:

  • a good telephone manner
  • capable of working in a close dynamic team

Education:

  • ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering

Experience:

  • computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint
  • working use of SAP would be beneficial but not essential
  • knowledge of NORD product range would be beneficial
  • technical sales experience would be beneficial

Skills:

  • full driving licence – as may be required to visit customers along with External Sales Team

Required Training:

  • A training program will be put in place to cover both sales and product training; the program will be based on individual requirements

Performance Measures:

  • Value of sales orders raised
  • On time delivery to customers
  • Use of CRM Software and NORD business systems and procedures

Technical Application Engineer

Job Title: Application Engineer
Location: Abingdon Head Office or Leeds Regional Office
Reports to: Technical Support Manager

Job Purpose:

  • This is a mechatronic Technical/Sales support position to provide technical in depth support for our electric motors, gearboxes, and frequency inverters.
  • responsible for supporting UK internal/external sales team technically with drive calculation/selection for new applications
  • support for existing customer business where technical issues arise in the field once in operation.
  • although a UK position, both these aspects will require close working relationship with appropriate departments within our parent company in Germany.

Key Duties/Main Responsibilities:

a) Customer Orders / Sales

  • to help develop and grow sales of mechanical product range to existing and new customers through offering technically sound and cost-effective solutions to meet customers’ requirements.
  • to help identify new sales prospects, introduce NORD Gear and its products and to develop new sales with these prospects
  • assist with sales presentations, evaluate customer needs, provide innovative NORD offerings, oversee customer evaluations, provide post sale support.
  • work to help achieve monthly sales targets and profitability as set by the company

b) Other Sales

  • manage any after sales issues with customers and co-ordinate any site activities to ensure resolution of any customer technical issues
  • to occasionally provide internal support in sales office when and if required
  • provide technical training for external & internal sales staff
  • provide key product and marketing input
  • to provide market feedback to GBN engineering teams
  • use Customer Relationship Management tool to maintain call plans, reports etc.

c) Other

  • any other reasonable task as requested by the Managing Director, for the fulfilment of the job and according to the needs of the business
  • actively follow Nord Gear Ltd policies and will maintain an awareness and observation of Fire and Health & Safety Regulations
  • As duties and responsibilities change, this job description will be reviewed and amended in consultation with the post holder

Responsible For (Staff and Equipment):

  • staff - None
  • equipment - Laptop, mobile phone, credit card, NORD specialist equipment

Personal Requirements:

  • self-managed
  • independently support customer
  • ability to travel 25-30%

Education:

  • minimum ONC/HNC or equivalent
  • preferred Degree in Mechanical Engineering (or equivalent)

Experience:

  • understands OEM market for Gear and associated equipment
  • technically competent to manage customer pre and post-sale needs
  • computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint
  • working use of SAP would be beneficial but not essential
  • knowledge of NORD product range would be beneficial

Skills:

  • computer literate
  • full driving licence

Required Training:

  • gearbox selection
  • gearbox application
  • motor application
  • inverter application
  • NORD Technical engineering systems
  • NORD Business systems

Performance Measures:

  • engineering task operation
  • key/project product sales growth

YouTube channel

Link to NORD DRIVESYSTEMS YouTube Channel

Frequency Inverters

Motor-mounted frequency inverter

Geared Motors

Helical bevel and worm geared motors